Surrey junk-disposal & bulky-item guide

Mattress and box-spring disposal

Mattresses and box springs are accepted, but the clear-plastic wrapping requirement is strict. Surrey even provides free mattress bags at a City location for residents with an active service request, subject to current availability/rules.

Couches and large furniture

Furniture, dressers, tables, couches, recliners, bed frames and many other household pieces are accepted if included in the scheduled request. Different trucks can collect different item types during the day.

Fridges, freezers and appliances

Large kitchen/laundry appliances and many electronics are included in the program, but preparation differs by item. Check the accepted-item list when booking rather than assuming every appliance qualifies.

Drywall and renovation debris

Building, demolition and renovation materials such as cabinets, closet doors and cement are not accepted in the Large Item Pickup program. Those materials need a recycling/waste-centre or private-hauling route.

Does your property type change the answer?

Surrey explicitly distinguishes houses, registered secondary suites and apartments. Apartment residents should go through the property manager/strata rather than independently placing furniture at curbside.

Surrey: annual allowances and building-level booking

Track items across the year

Surrey's Large Item Pickup is booked, with an annual allowance for eligible City-serviced households: six items for a house, eight where a registered secondary suite qualifies, and a separate four-item arrangement for apartment buildings receiving City recycling. Do not confuse “free pickup” with an unlimited visit. If a family has already used the allowance for beds and a sofa, it should confirm the remaining balance before promising a move-out collection. The official booking page controls accepted items and available dates.

A mattress requires its own preparation

Surrey requires mattresses, box springs, toppers and related bedding items to be individually wrapped and sealed in clear plastic. That requirement applies even when the item otherwise falls within the annual allowance. A couch, mattress and appliance are separate objects for the booking; list them accurately. The City's service is for eligible items rather than a general construction-debris haul. Check the live list if the load includes renovation material, hazardous products or an appliance with special handling.

Apartment residents should not book past the strata

For an eligible apartment, the property manager or strata coordinates the building's booking and set-out. Surrey's apartment allowance is not four items for every tenant to place at the curb independently. Ask which collection service the property has, how items are labelled or staged, and whether the loading area is accessible to the City's contractor. Unscheduled items left outside can be treated as dumping. Because a booking can take time, use the confirmed collection date rather than the day the household happens to carry the item downstairs.

On the confirmed day

Surrey tells residents to place booked items at the designated point by 7:30 a.m.; different trucks may collect different materials as late as 7:30 p.m., so a sofa still present at lunchtime is not necessarily missed. A mattress bag can be obtained from the City's Cart Storage Yard when the booked request includes a mattress: bring the service-request number and check the bag dimensions. A cancellation should be made at least two business days ahead, because a late cancellation can count against the annual item quota. If collection is missed, report it within three business days. Keep sharp glass out of a furniture item; the City sends large mirrors and glass to the recycling and waste centres rather than this pickup.